1 hour ticket response
Timely assistance is our top objective and that is the reason why we have a team of qualified customer support engineers who are eager to offer a rapid answer to any question that you may possibly have. Just open your technical support ticket from your Web Control Panel and we’ll respond within 60 minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute trouble ticket response time.
A First–Rate Customer Support Service
Our customer service staff representatives have big experience in the Linux hosting field and are accomplished enough to provide a swift solution to your problem. If, however, the matter at hand is not within the competency of a technician, the client support ticket will be forwarded to a programmer or administrator for further assistance.
An Intuitive Help Center
In the Web Control Panel you will find an intuitive Help Center section where you can get quick suggestions on how to use our web hosting services. You can get the answers to your queries in the F.A.Q. library, find more details in the web hosting account administration articles or check out our educational video tutorials.