Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Reply Warranty

  • Our team of professionals will try their best to respond to your support tickets within less than 1 hour. If, however, the difficulty you have encountered requires some help from the Administrators’ =Dept,= we are going to forward the ticket to the technician in charge and will submit a note to inform you.

  • Top quality support service

  • Professional Client Assist Service

  • We’ll be working for you 24/7 to deliver assistance and client support as well as to aid you with any issue that you might have while monitoring your virtual server. We’re able to support all pre–configured packages, such as your OS, server admin panel (based on the VPS type) and the Web Control Panel produced solely by us.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Control Panel that is offered at zero cost with your virtual server, you can easily find an instructive Help zone, incorporating everything you need to be aware of when running your sites and programs. We have included a range of how to articles and reviews and video courses that display the primary site managing tasks in an easy to read fashion.