Q: Why do I need to move my site? What does website migration consist of?
A: When your current web hosting provider can no longer satisfy the necessities of your site, or when you undergo continual downtime, or if you are made to wait for hours for the tech support staff to reply back to you, it may be smart to change your provider, i.e. to move all the files for your sites together with your databases from your current provider to your new provider. At WebSoft Solutions, we realize that this can often be difficult and time–consuming. This is why we will accomplish all that for you for free!Our highly capable technical team representatives will move your site content from your present web hosting provider to us. Our technicians have got lots of experience with web site migration and can handle everything – from an ordinary WordPress–powered blog or Joomla™–driven web site, to an extremely elaborate, custom–made application.
Q: How long will the web site migration procedure take?
A: While we cannot give you a precise time frame, since there are a lot of factors, among them the size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our very best to move your site within 48 hours, and in some cases – within 24 hours (when the website content is not very large).
Q: My personal privacy is essential for me. What data do you require?
A: Yeah. We’ll require the name of the web site that you’d like us to migrate. We’ll also require a means to access your current web hosting account so that we can get the content pertaining to your web site.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will there be any outage for my web site?
A: No. Your web site will remain online during the transfer. As soon as everything is done on our end, we’ll tell you so that you can examine it and check for any problems. If everything’s okay, all you will need to do is update your domain name’s DNS resource records.
Q: Will my old hosting provider need to provide any info/assistance?
A: Nah. Aside from your login details for the Control Panel, we don’t need anything. We will never contact your hosting provider. They will not know anything about the transfer either.
Q: Which hosting platforms do you support?
A: Yep. We support all traditional Linux–driven web hosting platforms. We do not support Windows–driven web hosting platforms, because we don’t provide Windows web hosting services ourselves.In addition, we do not support proprietary site creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.