Help and support Channels

  • Video Tutorials

  • Video Classes

  • Our how to video guides will assist you with any activity in the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • Find out the way to benefit from all of the areas of the Web Control Panel by reviewing our step–by–step video training.

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  • Ticketing System

  • A Ticketing System

  • Our support team is working around the clock to reply to your technical queries. Expect a solution within maximum 60 minutes after you have handed in the ticket.

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Forms of Help and Support

  • Shared Hosting Support

  • Hosting Help & Support

  • If you have concerns using our Linux hosting services or would like more resources for your web pages, just let us know and we’ll give you the best suggestions.

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  • VPS Hosting Support

  • VPS Servers Assistance

  • If you run into problems utilizing your SolusVM administration interface, or with any of the free applications the VPS comes pre–configured with, just notify us.

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  • Dedicated Hosting Support

  • Dedicated Servers Help And Support

  • We’ll be at your service day and night to help you with any given server supervision procedure or to help you improve the active set–up of your dedicated server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a staff of seasoned technicians all set to help you with anything at all connected with your semi-dedicated server. They are on hand 24/7 all year round.
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